Privacy Policy

On our site we collect the following:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Credit card information

Information is collected from you when you:

  • Register on our site
  • Place an order

The information collected from you is used in the following ways:

  • To improve the website
  • To improve customer service
  • To process transactions
  • To send periodic emails

How do we protect visitor information?

  • We use vulnerability scanning and/or scanning to PCI standards.
  • We use an SSL certificate

We implement security measures when a user:

  • Places an order.
  • Enters, submits, or accesses their information.
  • User information can only be accessed by those authorized with special access rights.
  • Transaction information is not to be kept for more than 30 days.

We use cookies to:

  • Help remember and process the items in the shopping cart,
  • Understand and save user’s preferences for future visits,
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

If users disable cookies in their browser:

  • It will turn off some of the features of the site
  • Users may still order products over the telephone by calling 865-774-9502 or by contacting customer service at info@christmasandcandles.com.

Third Party Disclosure:

We do not sell, trade, or otherwise transfer Personally Identifiable Information.

Third party links:

We do not include or offer third party products or services on our website.

 

Google

  • We have not enabled Google Adwords on our site but we may do so on the future.
  • We gather traffic data for all users that visit the site.

 

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under 13

 

Fair Information Practices:

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email within 7 business days.

We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors

 

CAN SPAM Act

  • We collect your email address:
  • To send information, respond to inquiries, and/or other requests or questions.
  • To process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service.
  • To market to our mailing list or continue to send emails to our customers after the original transaction has occurred.

To be accordance with CANSPAM we agree to the following:

  • We will NOT use false or misleading subjects or email addresses
  • We will identify the message as an advertisement in some reasonable way
  • We will include the physical address of our business or site headquarters
  • We will monitor third party email marketing services for compliance, if one is used.
  • We will give an ‘opt-out’ or ‘unsubscribe’ option
  • We will honor opt-out/unsubscribe requests quickly

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email.

Contact Information:
christmasandcandles.com
216 Apple Valley Road
Sevierville, TN 37862
USA

info@christmasandcandles.com